Support
For questions about product edits, plans or your data, contact [email protected]. Include your shop domain and the task name. Do not send access tokens or customer data.
What happens when an edit conflicts?
BulkLane compares target fields with the frozen preview before writing. Changed fields cause the product to be skipped. Sync and create a new preview to review current values.
Can I undo an edit?
Within 30 days, preview a restore from task history. Only verified changes are eligible; fields changed afterward are skipped. Avoid editing the same fields in another app while a task is running.
What counts toward my allowance?
One product counts once per approved task when its first change succeeds. Multiple variants and fields do not add units. No-ops, conflicts and restores do not consume new units.